Job Description
We are looking for a talented Engineering Technical Configurator Support to join our team specializing in Engineering for Cummins Generator Technologies Limited in Stamford, Lincolnshire, United Kingdom.
Working Hours / Hybrid work expectation:
Monday to Thursday: 8:30 - 17:00hrs with a lunch break of 45mins. Friday: 8:30 - 15:30hrs with a lunch break of 30mins. Flexi-time is allowed once the employee signs up for it but should work during the core hours between Monday to Friday. Hybrid work expectation - 3 days/week for the first 6 months and then 2 days/week post the 6 months in the office/on-site at Stamford.
In this role, you will make an impact in the following ways:
1. System Support and Maintenance: By providing robust support for Oracle and Product Configurator applications, you'll ensure these systems run smoothly and efficiently, minimizing downtime.
2. User Assistance: You'll assist users with any issues or queries related to the software, enhancing their productivity and ensuring they can effectively use the tools.
3. Troubleshooting and Problem-Solving: Your expertise will be crucial in diagnosing and resolving technical issues quickly, reducing disruptions to the workflow.
4. System Optimization: By identifying opportunities for improvements within the software, you'll help optimize system performance and user experience.
5. Training and Education: Providing training sessions and resources for users will empower them to utilize the software more effectively, leading to better overall outcomes.
6. Implementing Updates and Upgrades: You'll manage and implement software updates and upgrades, ensuring the system remains current and secure.
7. Collaboration with IT and Development Teams: Working closely with IT and development teams, you'll help integrate new features and functionalities that align with business needs.
8. Data Management and Integrity: Ensuring the accuracy and integrity of data within the software systems will be a key part of your role, supporting reliable decision-making processes.
Responsibilities
To be successful in this role you will need the following:
1. Technical Expertise: A strong understanding of Product Configurator, including implementing design changes, maintaining alignment with engineering options and ensuring error-free PLM interfaces. Proficient in the use of Windchill, Oracle, Product Configurator and Microsoft Office.
2. Attention to Detail: The ability to meticulously review CN's/CA's, maintain item revisions and set effectivity dates in the ERP system (when required), ensuring accuracy and compliance with department procedures.
3. Problem-Solving Skills: The capability to provide SME guidance, support for PLM interface issues, and assist Product Engineers with evaluating new CR's, ensuring smooth project milestones.
4. Continuous Improvement Mindset: A proactive approach to creating engineering tools that increase efficiency and accuracy and supporting continuous improvement initiatives.
Qualifications
Education/Experience
1. College, University, or equivalent degree in Engineering, Computer Science or Information Technology required.
2. This position may require licensing for compliance with export controls or sanctions regulations.
3. Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience in documentation and control, engineering discipline or related field.
About Us
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Visit EEOC.gov to know your rights on workplace discrimination.
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