Birchwell Associates is proud to partner with a leading organization in the search for an enthusiastic and skilled IT Support Engineer to join their expanding IT team.
The role is primarily based at their Stamford office, but the successful candidate will provide support across all office locations. This position requires occasional travel to other sites, so a full, valid driving license and access to a vehicle with business insurance are essential.
Key Responsibilities
* Deliver professional and approachable IT support to team members across the organization.
* Troubleshoot and resolve technical issues both remotely and in person.
* Install and configure software and hardware for desktops and servers.
* Contribute to the development and implementation of IT infrastructure projects.
* Perform proactive maintenance on servers and workstations.
* Research and explore emerging technologies to enhance IT capabilities.
* Conduct advanced troubleshooting for complex technical problems.
* Prepare support documentation and provide training for end users.
* Assist with the day-to-day administration and management of IT systems.
Essential:
* Minimum Level 2 qualifications in Maths and English.
* A computing degree, relevant higher education qualification, or equivalent industry experience.
Desirable:...