We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy. Position Summary: General administration duties, assist other members of staff with day to day tasks. Duties and Responsibilities • Preparing mail for dispatch to Royal Mail • Answering general queries by telephone • Photocopying scanning and attaching documents • Sorting and opening post • Obtaining information from the computer • Maintaining records and computer files • Assisting Administrative Officer as necessary • Undertaking any other tasks/duties as may be reasonably required • Adhere to office targets and tight deadlines Behaviours • Maintain a high degree of honesty integrity and professionalism at all times. • Adhere to PRA Group code of conduct • Be punctual for shifts, breaks, lunch • Adhere to PRA Group dress code • Conduct self in a professional and appropriate manner at all times • Ability to adapt to an ever-changing environment • Be a role model for all colleagues. • Respond in positive manner to coaching and take ownership of own development • Adhere to clear desk policy • Adhere to all PRA Group directives and working practices • Support performance managers with structured referral process Key Qualifications, Skills and Knowledge requirements • Good basic working knowledge of Microsoft Office packages specifically excel • Good oral and written communication skills • The ability to work with accuracy and attention to detail • Able to work on own initiative • Good time management PRA Group (UK) Ltd applies Equal Opportunities policy at all stages of recruitment and selection process. Shortlisting, interviewing and selection is carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership. Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.