Job summary Due to retirement, an exciting opportunity has arisen for a suitably qualified and experienced individual to join North In-Patients CBU as Administration Officer (acute ward), based at St Georges Park Hospital, Morpeth. The post holder will support Ward Manager to provide an effective and responsive admin service assisting with performance data such as off-duty rosters, training, holidays and sickness monitoring. This is a part time permanent role, 18.75hrs per week working Monday to Friday inclusive. Candidates must be able to demonstrate proven experience in the following: Experience in a customer service/patient/service user focused environment Secretarial skills working within a team Excellent communication and interpersonal skills Typing/keyboard skills Good working knowledge of Microsoft Office/Word/Excel Excellent verbal and written communication skills Ability to be self-directed, motivated and contribute positively within a team Ability to manage and maintain office systems Ability to deal with exposure to highly distressing or emotional circumstances Expected to participate in all relevant training courses appropriate to the role Main duties of the job Main duties of the role: Collate data and information to produce reports Organise training events as directed Manage ward staff holidays/study leave/sickness, etc Maintain ward staff off-duty roster Communicate effectively with wide range of staff About us We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career. Date posted 18 October 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pro rata per annum Contract Permanent Working pattern Part-time Reference number 263-ICG24-042-HN-A Job locations St Georges Park Hospital Morpeth NE61 2NU Job description Job responsibilities We welcome pre-application queries and site visits. Please find attached job description for full details. Advertising date : 18th October 2024 Closing date : 3rd November 2024 We welcome your application. Job description Job responsibilities We welcome pre-application queries and site visits. Please find attached job description for full details. Advertising date : 18th October 2024 Closing date : 3rd November 2024 We welcome your application. Person Specification Qualifications Essential Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent) Audio Typing qualification or demonstrable equivalent experience General level of education to O-Level/ GCSE or equivalent Desirable RSA Level 2/OCR Level 2 Experience Essential Minute taking experience Diary management and organisational experience Knowledge of NHS Policies and Procedures Working knowledge of Microsoft applications, including e-mail communication Ability to maintain and update Patient Information Systems e.g. RiO Good working knowledge of office procedures Previous secretarial/clerical experience Ability to uphold confidentiality at all times Able to prioritise and plan own workload Desirable demonstrates willingness to learn in application Skills and Competencies Essential Excellent communication and interpersonal skills, both verbal and written Excellent communication and interpersonal skills, both verbal and written Good organisational and planning skills Desirable demonstrates willingness to learn in application Person Specification Qualifications Essential Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent) Audio Typing qualification or demonstrable equivalent experience General level of education to O-Level/ GCSE or equivalent Desirable RSA Level 2/OCR Level 2 Experience Essential Minute taking experience Diary management and organisational experience Knowledge of NHS Policies and Procedures Working knowledge of Microsoft applications, including e-mail communication Ability to maintain and update Patient Information Systems e.g. RiO Good working knowledge of office procedures Previous secretarial/clerical experience Ability to uphold confidentiality at all times Able to prioritise and plan own workload Desirable demonstrates willingness to learn in application Skills and Competencies Essential Excellent communication and interpersonal skills, both verbal and written Excellent communication and interpersonal skills, both verbal and written Good organisational and planning skills Desirable demonstrates willingness to learn in application Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust Address St Georges Park Hospital Morpeth NE61 2NU Employer's website https://www.cntw.nhs.uk/careers/ (Opens in a new tab)