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Customer Delivery Driver - Ipswich Extra (2), Ipswich
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Client:
Tesco
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
58d1b608a521
Job Views:
11
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
About the role
Availability Window
Days From To
* Sun 09:00 - 19:00
* Mon 08:00 - 12:00
* Sat 09:00 - 19:00
Our Customer Delivery Driver rate of pay starts from £12.92 an hour; this increases to £14.05 for stores inside the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week, with options for fewer hours (minimum 12). We will schedule your shifts within the availability windows, with 3 weeks’ notice provided. We support flexibility, so if your availability closely matches but not exactly the advertised times, we still encourage you to apply.
Customers are at the heart of everything we do.
As the face of Tesco on the road, we deliver from Lands’ End to John O’Groats. Our Delivery Drivers meet and talk to customers in their homes daily. This role involves more than just driving; it’s about helping, delivering great service with a smile, and engaging with customers in various ways.
This is a hands-on, physical, and varied role. No two shifts are the same. While you’ll be delivering to your customers, you’ll have support from Managers and colleagues back at the depot.
Whether you seek flexibility, stability, or a career change, everyone is welcome at Tesco.
Responsibilities
* Ensure the van and trays are clean, tidy, and organized.
* Keep the back yard clean, tidy, and free of rubbish; pick up litter as needed.
* Wash trays as part of the tray wash process.
* Load the van, checking for roadworthiness.
* Communicate with customers about order changes, substitutions, and refunds.
* Handle products with care.
* Explain substitution charges clearly.
* Deliver within the scheduled time slot.
* Call customers if arriving early or late.
Requirements
* Build positive relationships with colleagues.
* Be warm and welcoming with customers and colleagues.
* Respond quickly to customer needs and embrace change.
* Be energetic and driven to exceed expectations.
* Share ideas to improve the store.
* Hold a valid UK/EU/EEA Driving license (Full or Automatic) for at least 12 months with no more than 3 penalty points.
Benefits
* Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
* Request flexible working from day one.
* 10% off and 15% at pay weekend with Colleague Clubcard, saving up to £2,000 annually.
* Access to free wellbeing services.
* Life cover of five times your salary and a pension with up to 7.5% matching contributions.
* Various discounts and schemes.
* Uniform provided.
* Access to colleague networks for support and community.
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