What you will be doing:
1. Living and working on a cruise ship (you could be anywhere in the world!)
2. Creating an exceptional and memorable retail experience for guests on board
3. Leading and inspiring the team to provide exceptional customer service, whilst delivering sales and profit targets
4. Setting an example for your team by acting as a role model
5. Take ownership of your client base including outreach to clients for events such as private sale, in-store events and product knowledge
6. Manage store and back office processes including sales reports, appraisals, loss prevention, audits etc
Who you are:
7. Proven experience as an Assistant Retail Manager or Retail Manager on land or at sea
8. Motivated in leading a team to achieve and exceed sales targets
9. Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills
10. Proven ability in public speaking and showcasing luxury items
11. Adaptable to change and able to work in a high-pressure environment
12. A strong team player who is commercially driven and goal orientated
13. Strong numeracy and literacy skills
What you will receive:
14. Competitive salary and generous commission structure
15. Accommodation and meals on board
16. Necessary visas and seafaring documents to work at sea
17. Dedicated in-house bespoke training across sales, product and brand
18. Guidance, support and development from the onboard Retail Manager and central office team
19. Contract role, working and living at sea for up to 6 months at a time, with a 1-2 month break at home between contracts