Fortus are currently representing a maintenance contractor who are looking for a Damp & Mould Supervisor to join their property services division. This position is working on a newly won contract based in the Romford postal area. Responsibilities include: Liaising with the works scheduling team and sub-contractors to ensure accuracy of job information, timely report submissions, suitable allocation of work, and invoicing. Carrying out pre and post inspections to ensure a good standard to work. Assisting the Service Delivery Manager (SDM) in managing the contractors to ensure excellent service delivery, continually looking for process improvements to improve efficiency, costs, and meet agreed targets. Supporting the SDM by providing data, reports and MI (e.g. for quality control and budgetary data). Stakeholder and people management: performance monitoring, attend monthly sub-contractor meetings, liaising with internal and external customers such as legal departments, client representatives, local authorities etc. Managing the day-to-day administration of the team. Attending client/stakeholder panels, consultations, and other meetings. Pro-actively engaging with and acting a point of contact for customers, ensuring all queries and complaints are resolved swiftly. Skills, Qualifications & Experience: Trade specific qualification(s) e.g. in plumbing, carpentry, electrical, or a repairs sector common trade. Good IT li...