Trainee Shift Manager - Nairn - £24,000 per year
McDonald's is one of the most recognised brands in the world, and at the backbone of that brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community, and Family. We live by our values every day and are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Shift Manager, you will accomplish all shift work requirements by orienting, assisting, and coaching employees. You will ensure all standards are met by following production, productivity, quality, and customer service standards. You will be monitoring operations, reallocating resources, and solving operational problems.
You will be working within a multi-million-pound restaurant and managing a team of 100 or more employees. You will be part of the management team that will drive your restaurant forward by building sales, growing profitability, and delivering an outstanding customer experience.
Position Requirements:
1. Display leadership and role model customer-focused behaviours to delight our customers.
2. Deliver personalised service and connect with our customers.
3. Lead by example.
4. Adapt to customer needs through your team.
5. Answer customer queries, keeping up to date with knowledge on our food and promotions.
6. Use initiative, confidence, and problem-solving when interacting with colleagues and customers.
7. Treat all colleagues and customers with courtesy and respect.
Position Attributes:
You will work a variety of day parts, including breakfast, evenings, and overnights (if trading 24 hours) to become accustomed to shift work and experienced in all aspects of the business.
Benefits:
The benefits package includes: Holiday pay, Service Awards, Enrolment in Pension scheme, Meal allowance, Employee discounts from top high street and online brands, and much more...
Location:
NAIRN
Unit 3
Balmakeith Retail Park
Nairn
United Kingdom
IV12 5QF
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