Job summary Reception and all aspects of Administration, telephone calls/messages, PAS caching up. Admitting/discharging patients. Main duties of the job Duties include manning reception, booking of outpatient appointments, distributing internal and external mail. Dealing with telephone enquiries from patients and staff, ensuring that they are escalated to the relevant person. To carry out any other clerical tasks as directed by the line manager. About us We are one of the largest hospital trusts in England, with three acute hospitals and community sites serving a local population of around 700,000. We also provide specialist services for Kent and Medway. We care about our patients and our people. We are focused on providing outstanding, safe patient care, and a positive working culture that benefits staff and patients alike. With our emphasis on staff training and development, a staff support scheme that's second to none, and a healthy package of benefits, it's easy to put down roots in East Kent Hospitals. Date posted 25 October 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Per annum Contract Permanent Working pattern Full-time, Flexible working Reference number 344-0287DCB Job locations Kent & Canterbury Hospital Ethelbert Road Canterbury CT1 3NG Job description Job responsibilities See attached JD Duties include manning reception, booking of outpatient appointments, distributing internal and external mail Dealing with telephone enquiries from patients and staff, ensuring that they are escalated to the relevant person. To carry out any other clerical tasks as directed by the line manager. Job description Job responsibilities See attached JD Duties include manning reception, booking of outpatient appointments, distributing internal and external mail Dealing with telephone enquiries from patients and staff, ensuring that they are escalated to the relevant person. To carry out any other clerical tasks as directed by the line manager. Person Specification Experience Essential Experience of acting in a caring role Desirable Achieved GCSE or equivalent in English & Maths Skills Essential Basic IT Skills Desirable Previous experience of using Microsoft software Skills Essential Previous experience working with PAS Person Specification Experience Essential Experience of acting in a caring role Desirable Achieved GCSE or equivalent in English & Maths Skills Essential Basic IT Skills Desirable Previous experience of using Microsoft software Skills Essential Previous experience working with PAS Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East Kent Hospitals University NHS Foundation Trust Address Kent & Canterbury Hospital Ethelbert Road Canterbury CT1 3NG Employer's website https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)