Operations and Commercial Manager
Location: Bristol, BS16 7FL
Type: Permanent, Full time
Posted: Tuesday, January 14, 2025
Job Reference: MAN15010125OW
At Ian Williams, we are committed to our people's development and supporting them in achieving their ambition. Due to internal promotions, we are seeking an Operations and Commercial Manager to join and lead one of our established businesses in Bristol.
We are looking for a dynamic and experienced Commercial and Operations Manager who embodies our core values and possesses the ability to foster talent, guiding your team towards success, and is passionate about making a difference. This pivotal role will be instrumental in driving the growth and excellence of our property services business.
This opportunity would suit an individual with a proven track record in commercial and operational expertise, coupled with a balance of drive, empathy, and a history of building a successful and motivated team. Additionally, you should possess the confidence and ability to attract new clients, nurture existing relationships, and build new ones.
At Ian Williams, we really value our employees and offer an exceptional benefits package:
* Be part of a company profit share scheme (12% secured last year)
* Employer pension contribution of up to 10%
* Annual leave with the opportunity to buy up to 5 days or sell up to 3 days per year
* Private medical insurance, permanent health insurance, and life insurance
* Access to an employee assistance program to support employee’s health and wellbeing.
The Operations and Business Manager role will involve:
* Developing and nurturing your team to identify talent and draw on individuals’ skills that will benefit your business.
* Applying your interpersonal skills to secure key client relationships and lead by example to deliver a high-quality service.
* Taking responsibility for the business budget and P&L, working with your commercial team.
* Leading your operational team to drive high levels of productivity and ensure that work is delivered to a high quality.
* Ensuring your business delivers on safety and quality expectations for each contract.
* Leading the commercials with financial reporting processes and procedures for monthly and quarterly reviews, collaborating with the General Manager.
What will you bring as Operations and Commercial Manager?
* Significant leadership experience in a similar role, ideally within a responsive/maintenance contracting environment, or from a high-volume service sector.
* Demonstrable experience of being passionate about your people, engaging, empowering, and developing your team.
* Experience in contributing to business/operational plans and profit and loss reporting of budgets up to £7 million.
* Experience of developing exceptional client relationships through understanding contract expectations, including KPIs and SLAs.
Additional benefits:
* Annual pay reviews
* Enhanced maternity/paternity pay
* Training and development opportunities
* Trade discounts from our preferred suppliers for you and your friends and family
* For information on all other additional benefits, please visit our website.
About Ian Williams Ltd
Discover more through our Facebook, LinkedIn, Indeed, and Glassdoor pages.
We reserve the right to shortlist prior to the closing date based on application volumes.
Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different.
Ian Williams Ltd will use applicants' details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located on our website.
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