Job summary The Oncology & Haematology Department at The Royal Shrewsbury Hospital are looking for a full time Administrative Assistant to join a team of staff who support the administrative work necessary for the smooth running of the Centres. The ability to prioritise and structure workload and present a calm and understanding approach at all times is key to this role. Excellent communication skills, and the ability to be able to treat patients with empathy, dignity and respect are essential. Basic computer skills are essential. Previous experience of working with the hospital electronic patient administrative system is preferred but training will be provided. The post holder will need to be able to work 37.5 hours between the hours of 8.00 am and 6.00 pm and will work as part of a wider team including Consultants, Medial Secretaries, Nurses and Health Care Assistants. The post holder will be expected to cover administrative roles within both the Oncology and Haematology Departments Main duties of the job The post holder will work flexibly across all administrative services to meet service needs which will include reception, appointments, clinic preparation and all office support functions. About us The Lingen Davies Centre and O'Connor Haematology Unit Departments care for cancer patients within Out-patient Clinics and Day Units delivering chemotherapy, immunotherapy and radiotherapy treatments. You will be working as part of an Administration Team that are caring, friendly and helpful in making a great first impression when patients/visitors arrive at the Departments. The Administration Teams play a vital role in supporting our Health Professionals to provide the very best care. The Department offers a fully supportive environment to work in with great opportunities to progress. Date posted 13 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum / pro rata Contract Permanent Working pattern Full-time Reference number 223-AOH-106 Job locations The Royal Shrewsbury Hospital Mytton Oak Road Shrewsbury SY3 8XQ Job description Job responsibilities For full duties and responsibilities please refer to the attached document entitled Job Description. Job description Job responsibilities For full duties and responsibilities please refer to the attached document entitled Job Description. Person Specification Skills & Knowledge Essential Keyboard Skills Understanding of confidentiality/data protection issues. Administration experience Knowledge of Health and Safety in the Workplace Desirable Knowledge of Careflow Experience of working in the NHS Education Essential GCSE English and Maths Grade 4-9 or equivalent experience Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience Desirable OCR (RSA) Stage 1 word processing (or equivalent) Person Specification Skills & Knowledge Essential Keyboard Skills Understanding of confidentiality/data protection issues. Administration experience Knowledge of Health and Safety in the Workplace Desirable Knowledge of Careflow Experience of working in the NHS Education Essential GCSE English and Maths Grade 4-9 or equivalent experience Knowledge of Microsoft Office packages eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience Desirable OCR (RSA) Stage 1 word processing (or equivalent) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name The Shrewsbury and Telford Hospital NHS Trust Address The Royal Shrewsbury Hospital Mytton Oak Road Shrewsbury SY3 8XQ Employer's website http://www.sath.nhs.uk/ (Opens in a new tab)