We are looking for an experienced Aftersales Advisor to join our Service Team at Taunton Ford in Taunton, Priorswood.
You will have experience of working in an Aftersales capacity within the automotive industry and possess excellent communication skills both face to face and on the telephone. You should be able to work in a busy environment, plan and prioritize, and possess the desire to consistently deliver excellent customer service.
You will provide outstanding customer care and be the vital link between our customers and the workshop. You will support both the Parts and Service processes in the Aftersales department, actively promoting parts sales and executing all orders by identifying customers’ needs and promoting related parts sales. Ensuring our customers are kept up to date at every stage whilst answering any questions or queries they may have regarding their vehicle servicing or repairs.
The successful candidate should be reliable, flexible, punctual, and a great team player.
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