Are you looking for a career where you can truly make a difference? Do you have a caring nature, a strong sense of professionalism, and a willingness to learn? If so, this could be the perfect opportunity for you. No prior experience is requiredjust compassion, dedication, and a Full UK Manual Driving Licence. We provide full training, equipping you with the skills and knowledge to become a vital part of the funeral profession.
This is more than just a jobits the start of a deeply rewarding and meaningful career. As a Funeral Service Operative, youll play a crucial role in caring for and preparing the deceased with dignity and respect. You will be based at one of our six Care Centres across London in Walthamstow, Kensington, Orpington, Kingston upon Thames, Camberwell, or Wembley, supporting our branch network and assisting with over 1,800 funerals per year.
As a 24-hour operation, we are here for families whenever they need us. Adaptability is keythis role requires flexibility to support families at any time, ensuring they receive the care and service they deserve.
What Youll Be Doing:
Bringing the deceased into our care, both during and outside office hours.
Ensuring our funeral fleet is maintained to the highest standards.
Assisting with coffining duties, including dressing and placing the deceased into coffins with care and professionalism.
Participating in funeral services by bearing the coffin and driving company vehicles.
Supporting Funeral Directors with pre-funeral checks, including route planning and address verification.
Taking part in an on-call rota (as per individual branch schedules).
What Were Looking For:
A Full UK Manual Driving Licence (essential).
Physical ability to lift and carry heavy weights, following proper manual handling procedures.
Ideally, familiarity with the local community.
A commitment to outstanding customer service.
The ability to remain composed, professional, and empathetic in sensitive situations.
A flexible and adaptable approach to meet the needs of a 24-hour service.
A reliable, well-presented individual who strives for high personal and professional standards.
What we provide to you:
Annual salary of £28,302.87 per annum
22-25 Days Holiday + Bank Holidays.
Pension Scheme.
Life Assurance X2.
Free Uniform Provided (Incl. Dry Cleaning).
Access to our internal apprentice & personal development schemes.
We wouldnt be able to provide this integral service without our people. If youd like to join a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times We want to hear from you!
If youre ready to start a truly meaningful career, wed love to hear from you. Apply today and take the first step in joining a profession that makes a real difference.
FCA Statement
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
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