Contribute to, support and promote ECCHs strategic direction, values, and culture in relation to proactive and reactive services. Discuss all treatment options with sensitivity, knowledge, and expertise, and act as a patient advocate when appropriate, respecting patient confidentiality and diverse cultural backgrounds. Actively manage patient admissions, involving clinical experts when relevant to advise on the treatment plan. Ensure proactive discharge management, consulting patients and properly managing situations where they need assistance in decision-making.
Act as a resource for other health and social care professionals on nursing matters. Participate proactively in multidisciplinary team meetings. Take charge of the service and/or site in the absence of a Sister/Charge Nurse, accepting responsibility to lead the team and maintain a safe environment. Serve as an effective role model to other staff, ensuring that safe patient care is central to all activities.
Provide complex information to patients, clinicians, and other agencies to assist in decision-making, using persuasive, motivational, negotiating, training, empathic, and reassurance skills. Participate in clinical supervision within the team as required, and maintain a learning environment, maximizing opportunities for education and development in the clinical area. Contribute to the clinical governance agenda through participation in clinical risk assessment and clinical audit.
Contribute to an effective working environment, respecting and supporting staff to deliver high-quality clinical services. Engage in change and innovation within the ward. Collaborate with colleagues to develop care pathways for patients with a range of healthcare needs. Work with patients towards self-care and independence utilizing health coaching techniques.
Contribute to the review of current policies/protocols/guidelines and the development of clinical pathways and outcomes for inpatients. Support evidence to meet the Care Quality Commission (CQC) fundamental standards. Plan and organize complex clinical activities to ensure best practice is delivered to patients in your delegated area of responsibility.
Take responsibility for personal and professional development; maintain competence, knowledge, and skills commensurate with the role. Be accountable for practice, sustaining and improving knowledge and professional competence, and ensure compliance with the professional code of conduct. Maintain legible, accurate, and contemporaneous patient records in accordance with ECCH Policy and Nursing and Midwifery Council standards for record keeping. Ensure compliance with Health and Safety Policy, Fire and Environmental Waste Regulations, and implement ECCH policies and procedures.
Ensure compliance with ECCH risk management systems, proactively identifying, reporting, and managing risks within your area of responsibility. Take responsibility for cost-effective management and safe use of clinical equipment, and contribute to the effective use of resources. Evaluate training programs to support patients and carers in gaining the necessary knowledge and skills to maintain independence.
All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders, and colleagues. All members of staff should consider these as an essential part of their job role. Our Values outline the core behaviours summarized as CARE: Compassion, Action, Respect, and Everyone.
Underpinning our Values are our Signature Behaviours: Compassion - We Listen, We Learn, We Lead; Action - My Accountability, My Responsibility; Respect - Respect Our Resources: People, Time, and Money; Everyone - Work Together, Achieve Together.
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