Job summary This post is only open for applications for individuals employed within the Hampshire and Isle of Wight NHS Care System Organisations within scope are as follows: Hampshire and Isle of Wight Integrated Care Board Southern Health Foundation Trust Portsmouth Hospitals University NHS Trust University Hospital Southampton Solent NHS Trust South Central Ambulance Service Isle of Wight NHS Trust Hampshire Hospitals Deliver a first-class service within our Haematology Oncology department. To be able to demonstrate administration support for Haematology Oncology Day Unit (HODU) including the scheduling team and HODU nursing team with all administration tasks. Main duties of the job Receiving at times 200 patients through the day unit in one day, seeing to patients, managing your own workload with the demands in the busy HODU department. Excellent communication skills, a flexible approach, ability to meet tight deadlines and interact with a wide variety of patients and staff within the Trust is vital to this position. About us Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff. Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust. Date posted 08 November 2024 Pay scheme Agenda for change Band Band 2 Salary £11,335 a year Contract Permanent Working pattern Part-time Reference number REF1010B Job locations Queen Alexandra Hospital Southwick Hill Road Cosham Portsmouth PO6 3LY Job description Job responsibilities Working together and being part of a dedicated team is essential as ensuring the patient experience is paramount. This post is demanding, challenging, and extremely rewarding and includes working between the hours of 8am to 5pm to ensure daily tasks for the HODU staff are undertaken in a timely manner and to ensure smooth running of the department. This post is 18 hours per week, and you will be required to work the occasional Saturday and Bank Holidays. Job description Job responsibilities Working together and being part of a dedicated team is essential as ensuring the patient experience is paramount. This post is demanding, challenging, and extremely rewarding and includes working between the hours of 8am to 5pm to ensure daily tasks for the HODU staff are undertaken in a timely manner and to ensure smooth running of the department. This post is 18 hours per week, and you will be required to work the occasional Saturday and Bank Holidays. Person Specification Qualifications Essential Educated - GSCE Standard or equivalent (including English and Mathematics) Experience Desirable Experience of working in a healthcare office environment Additional criteria Essential Knowledge of Office Procedures Strong customer service skills Ability to achieve high levels of accuracy ensuring deadlines are met. Excellent communication, interpersonal and organisational skills. Able to deal/liaise with staff at all levels. Able to prioritise and plan workload. Confidentiality and discretion. Able to work independently and recognise the importance of teamwork. Desirable Knowledge of ARIA Chemotherapy although training will be provided. Access to PAS, EPRO, Minestrone. Person Specification Qualifications Essential Educated - GSCE Standard or equivalent (including English and Mathematics) Experience Desirable Experience of working in a healthcare office environment Additional criteria Essential Knowledge of Office Procedures Strong customer service skills Ability to achieve high levels of accuracy ensuring deadlines are met. Excellent communication, interpersonal and organisational skills. Able to deal/liaise with staff at all levels. Able to prioritise and plan workload. Confidentiality and discretion. Able to work independently and recognise the importance of teamwork. Desirable Knowledge of ARIA Chemotherapy although training will be provided. Access to PAS, EPRO, Minestrone. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Portsmouth Hospitals University NHS Trust Address Queen Alexandra Hospital Southwick Hill Road Cosham Portsmouth PO6 3LY Employer's website https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)