This is an exciting opportunity for a Care Co-ordinator to work with the Rural Alliance Care Community Team. You will be a central co-ordination point for local multi-disciplinary activity, ensuring high quality customer service.
Main duties of the job
You will work alongside the Care Community Team and partners including local authority GPs and the voluntary sector, to support patients within the care community.
Working for our organisation
Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.
We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton and Liverpool. We also provide specialist services for the North West as a whole.
Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.
As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.
We also offer up to three weeks’ induction, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you hit the ground running with CWP.
Detailed job description and main responsibilities
Please download a copy of the job description (see ‘documents to download’ section below) for full details of the main responsibilities for this role.
At CWP, our recruitment selection processes are based on both competence and values.
CWP recruits people that can demonstrate the Trust’s Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust’s Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trust’s Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. If you need any further guidance to help you complete your application, contact our recruitment team via email at: cwp.recruitment@nhs.net or by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application. We hope to welcome you to Team CWP very soon!
Person specification
Qualifications
* Able to demonstrate a good command of English language, verbal and written.
* Knowledge of Office Administration/Customer services acquired through training or experience to NVQ level or equivalent qualification.
Knowledge and Expertise
* Knowledge of Health and Social Care administration and processes.
* Knowledge of Microsoft office applications, internet and email.
* Knowledge/familiarity with medical terminology.
Experience
* Able to work well in a team.
* Experience of working in an Office Environment.
* Experience/knowledge of issues of working with confidential information.
* Experience of working with healthcare professionals/previous experience in the NHS.
* Working in a busy and demanding environment.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name: Emma Lea Job title: CCT Manager Email address: elea@nhs.net Telephone number: 01606 555191
Giving you time to care, space to think and opportunity to grow
We are Cheshire and Wirral Partnership NHS Foundation Trust (CWP). We provide health and care services for local people, including mental health, learning disability, community physical health and all-age disability care.
We have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton and Liverpool. We also provide specialist services for the North West as a whole.
Our services are provided in partnership with commissioners, local authorities, voluntary and independent organisations, people who access our services, their carers and families. The Trust has over 14,500 members and employs more than 4,000 staff across 62 sites, serving a population of over one million people.
At CWP, we believe in giving our staff the time to care, the space to think and the opportunity to grow.
With vacancies across a range of professions, wherever you’re at in your career journey, you’ll find something to suit you. So why not join our team today?
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