About the Opportunity
An exciting role has become available within WWH’s Technology & Data team as a Product Owner. The role aims to support the implementation, evolution and ongoing development of our products and business systems. You will act as the lead representative for our Finance and Development service areas, overseeing the whole product lifecycle to ensure products are effectively deployed, supported and continually improved, ensuring they support key business processes and the delivery of excellent customer service.
At WWH, we put our residents at the heart of everything we do. Our Development service area plays a vital role in ensuring that the delivery of new homes and our projects have a positive impact on residents and local communities. We are dedicated to building a diverse range of homes, including flats, family houses, and extra care schemes, to meet the needs of everyone.
Our Finance service area ensures the financial health and sustainability of WWH. They are responsible for financial planning and reporting, ensuring that resources are allocated effectively to support our mission of providing affordable housing.
What will you be doing?
You will act as the link between the service areas (Finance and Development), our Technology & Data team, and suppliers. You will have sufficient knowledge of the technology, products, the operations, and the needs of the Finance and Development service areas.
For your product areas you will:
* Focus on the ‘what’ by working with the service area/system owner to understand their needs, problems to solve, and outcomes to inform the product/project vision and strategy.
* Analyse business goals, objectives, functions, and processes, using relevant information and data to support the definition of requirements.
* Ensure that we are building the right thing and that the right problems are being solved in order of priority, that priority backlog items are refined and ready to be worked on.
* Own technology product roadmaps/project plans and be responsible for ensuring products meet business and user requirements.
* Manage technology-related projects as required, ensuring they are delivered on time and provide value for money.
* Monitor performance on delivery of backlog items and identify continuous improvement opportunities to drive efficiency and change velocity.
* Manage competing priorities such as risks, feature requests, technical debt, and innovation time.
* Work with cross-functional teams and stakeholders, including Business Analysts, Software Engineers, System Testers, and Delivery Teams.
Who are we looking for?
To succeed in this role, you will have a genuine passion and interest in what we do as an organisation. You will have a proven ability to work on your own initiative whilst at the same time being an enthusiastic team player who can bring out the best in other people and help solve problems.
Using the WWH values, you will demonstrate effective skills and behaviours, have an eagerness to learn new skills and help shape and develop the role. To help us deliver excellent customer service within Technology & Data and to the wider business, you will have a proven track record in the following:
* Working as a Product Owner, Business Analyst, or other complementary role.
* Working in an Agile environment utilising the complete software development lifecycle (Discovery, Analysis, Development, Test, and Deploy).
* Helping teams to manage and visualise outcomes, prioritise work, and adhere to agreed minimum viable product (MVP), priorities, and scope.
* Demonstrable ability to develop technical product requirements including defining approaches to understand the user story based on input gathered from a variety of sources.
* Project management of multiple projects, producing estimates of project timescales and delivery effort used to guide project planning and resource management.
* Strong written and verbal communication skills with demonstrable ability to identify, analyse, manage and monitor relationships with and between internal and external stakeholders.
* Experience in the Social Housing Sector/Understanding of Finance and Accounting/Understanding of new build development programmes are desirable.
What’s in it for you?
In return for your hard work, commitment and innovation, you will enjoy an environment focused on more than just competitive pay. You’ll enjoy:
* Salary band £53,620 - £62,081 per annum.
* Choice of Defined Contribution or Defined Benefit pension, both including 3x death in service life insurance cover.
* 25 days annual leave, increasing to 30 days with service, the ability to buy and sell up to 5 days (pro rata), as well as time off for volunteering, health screening and more.
* 8 Bank Holidays per annum, plus an extra day at Christmas!
* Opportunities to develop and grow.
* Regular feedback, training and support from your manager and team.
* Comprehensive support in case of sickness with a generous sick pay scheme, critical illness cover and support through an employee assistance and counselling service and a cash plan benefit.
* A permanent contract ensuring job security.
Where is the role based?
You will work from our office located in Cardiff, South Wales. WWH offers hybrid working, allowing staff to split their time between the office and working from home. Typically, this involves a schedule of 2-3 days in the office, depending on the specific requirements of your role and the needs of both customers and colleagues.
Want to find out more?
Why not arrange an informal conversation with Gavin Jones, Technology Portfolio Manager Gavin.Jones@wwha.co.uk or Gareth Davies, Director of Technology & Data Gareth.Davies@wwha.co.uk and you can also find out more in the recruitment pack attached.
To Apply:
Applying is easy, just complete our online application form by clicking the blue button on this page and register on our careers site to upload a CV and a supporting document that together address the following points:
* Why you are interested in the role and our organisation.
* Any relevant skills, knowledge and behaviours that make you suitable for the role.
* Examples of any relevant experience, qualifications or training.
* How you align with our culture and values.
When providing us with your information, which we will use to assess fairly your suitability for the role, please ensure that you are clear and concise and give due regard to the information contained in the recruitment documents (advert, role profile, our culture, etc.).
If we don’t have clear evidence of your experience, we will not be able to shortlist you.
You can present your supporting statement in any way you wish, however we ask that you limit the total length of both your CV and supporting document to 5/6 sides of A4.
Applications are being accepted via our online application process only unless a disability makes this more difficult. If this is the case or you require any more information about the application process, please contact the Human Resources Department on 07970675480.
We welcome applications from a diverse range of candidates to help bring additional strength and innovation to our team.
Closing date: Sunday 24th November 2024
Assessment date: Monday 2nd December 2024
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