In this pivotal role, you'll lead the effective delivery of all operational facilities management activities across our property portfolio, which includes HIE’s office premises that are owned or leased, as well as where facilities management services may be required in other office/industrial buildings that HIE hold within their wider commercial property portfolio. From developing and implementing maintenance programmes to overseeing facilities management contracts and ensuring health and safety compliance, you'll be at the forefront of maintaining and enhancing our facilities to support HIE's mission. THE ROLE As the Senior Facilities Manager – Operations, you will manage our facilities management (FM) team and develop and implement HIE’s facilities FM approach across the property portfolio, ensuring the team meets operational requirements, especially at An Lòchran, Inverness. Your responsibilities will include preparing and implementing Planned and Preventative Maintenance Programmes (PPM) for all properties, leading the planning, procurement, mobilisation, and monitoring of FM contracts, and fostering collaborative relationships with other public-sector organisations for efficiency savings. You will oversee project contracts, ensuring they are delivered within scope, timescales, and budget, and act as the point of escalation for performance issues. You will lead on all aspects of health and safety initiatives, play a key role as a member of HIE's health and safety committee, review and update policies, and ensure compliance through audits, site reviews, and training. You will also manage statutory compliance activities, emergency arrangements, and contractor risk assessments. Additionally, you will manage the annual FM budget, track inventory, and identify opportunities for financial savings and efficiencies. Finally, an important aspect of the role is to contribute to sustainability works aimed at reducing energy use and carbon emissions, aligning with HIE’s net zero strategy, and develop measures for reporting utility consumption across operational properties.