We are presently seeking a Registered Healthcare Professional, with significant mental health experience, to take on the role of Operational Service Manager for the Psychiatric Liaison Service.
This post will provide leadership and management for two Psychiatric Liaison Teams based in Musgrove Park Hospital and Yeovil District Hospital. The Psychiatric Liaison Service is committed to providing a 24-hour, 7 day a week service within the acute hospitals and plays a significant role as part of a fully integrated acute, community and mental health trust. The primary aims of this service are to provide high quality, safe, effective and responsive patient care, comprehensive and holistic assessment for patients who attend the Emergency Departments or who are admitted to the acute hospitals. Applicants will need to demonstrate a commitment to these principles.
Main duties of the job
Applicants must have experience of working in acute mental health care, with good clinical knowledge of managing patients who present in crisis. They should be motivated, flexible, visible with strong leadership qualities and can demonstrate good organisational and self-management skills. You will contribute to a strong leadership and management structure, which provides care across the acute and community mental health care pathway. We would like you to have a good understanding of change management and how you would take things forward effectively within the service.
You will act as a positive role model for colleagues in a manner that positively reflects the philosophy of the service and the values of the Trust.
Applicant should show a commitment to continuous quality improvement and support with the ongoing accreditation in line with the Psychiatric Liaison Accreditation Network (PLAN).
About us
In Somerset we believe in open access for patients, family and carers with no wrong door. We believe in co-production of services with strong partnerships with VCSE, statutory colleagues, and the Trusts Executive Board. We apply a whole system approach with NHS and VCSE elements of the services being combined and not separated, we are all part of one team and equal partners. We operate a culture of openness, transparency and learning -- we believe it is okay to get things wrong as we can use this as an opportunity to pause, reflect, develop and grow together, with communication being a key to success.
Job responsibilities
For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.
Person Specification
Qualifications
* Relevant Professional Registration
* Educated to Degree level, or equivalent.
Experience
* Clinical/management experience within Psychiatric Liaison / acute mental health services.
* Mentorship training or experience
* Project management and development of new services
* Proven record of building relationships and working across multi-agency environments
Additional Criteria
* Able to demonstrate capacity and capability for operational/clinical service management, including staff, financial and change management.
* Able to demonstrate successful delivery of change and performance with and through teams.
* Up to date knowledge of relevant legislation, theory and policies relating to the service.
* Able to demonstrate knowledge of accessing, analysing and using information.
* Clear knowledge of risk management.
* High level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude.
* Work under pressure, dealing with a complex range of competing priorities and agendas.
* Willingness to use technology to improve standards of care and support to our patients.
* Able to travel within the Organisational boundaries.
* Knowledge of models of Psychiatric Liaison
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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