Salary: £44,257 - £52,373 per year
Contract Type: Permanent
Position Type: Full Time
Hours: 36 hours per week
Work From Home: Hybrid
Job Description
Place - Housing & Homelessness
The City of Edinburgh Council has declared a Housing Emergency and wants to ensure everyone has a secure, safe, warm place to call home, with access to services and a culture that supports individuals and communities to thrive.
Following a review of our delivery structure, we have an exciting opportunity for a Team Leader role in the North West Locality Team.
We are looking for an individual who will support the delivery of a high-quality, front-line service to local residents. You will lead from the front to drive performance and embed a customer-focused culture within the service which has the needs of our tenants at its heart.
The North West locality is organised into Housing Officer patches, covering a large geographical area with a wide variety of housing stock with its own unique challenges and opportunities. This ranges from traditional and new low-rise properties (some in estates with high levels of low income and additional needs and others where housing demand far exceeds supply), multi-storeys (some requiring major investment and others having a high number of private owners), and a growing programme of new builds and property regeneration.
This is a great opportunity to lead and support a team of Housing Officers in the North West Locality to deliver an excellent service to our tenants in several busy and demanding patches. You will work with skilled and knowledgeable colleagues including other Team Leaders and Concierge staff as well as a range of other services, to assist Council tenants across the locality.
This role also includes rental income management, property allocations, tenancy management, neighbourhood improvement projects, environmental works, external repairs, mixed tenure blocks, new builds, and tenant/community engagement.
If you are someone who enjoys new opportunities and have strong leadership skills demonstrating our behaviours – respect, integrity, and flexibility, we would love to hear from you.
If you’d like to find out more before applying, please contact tenantandresident@edinburgh.gov.uk
We're committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work. We recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.
To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.
Happy to talk flexible working.
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