We are looking to recruit enthusiastic and self-motivated administrator/receptionist to join the Mersey Care Medicines Management Team. The Executive team at Merseycare recognise the value of pharmacy services and have recently invested a significant amount of additional funding to enable the transformation and expansion of dispensary services.
The medicines management team administrator role is based in one of two dispensaries, located in Maghull Health Park and Hollins Park.
This post will be based at Hollins Park but you may occasionally be required to provide cover at Maghull Health Park. Working hours, base and location of work would be mutually agreed following on appointment in role.
Shortlisting planned for: 15 March 2025
Interview planned for: 21 March 2025
This role provides an opportunity for you to provide a vital role within our team.
Duties include working in our busy prescription reception areas presenting a positive and friendly image to patients and visitors, assist with the intake and giving out of prescriptions including electronic transactions, answering telephone calls, printing out and responding to emails, filing prescriptions, printing work from our medicines management computer system, requesting new prescriptions from clinical teams and speaking to patients and their carers.
For full information regarding required qualifications and experience please refer to the job description and person specification.
The post-holder will be obliged to participate in our seven day medicines supply service in line with the hours of operation.
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
1. Present a positive and friendly image to dispensary and pharmacy patients, as well as other visitors, handling queries in a professional, courteous, and efficient manner.
2. Assist with the intake and giving out of prescriptions including electronic transactions, as well as support stock control, ordering, and restocking in the dispensary.
3. Responsible for the booking in and printing of prescriptions and medication requests (emailed requests or EPMA) onto a manual system with the view to moving to an electronic system in the future.
4. Additionally, when needed, the post-holder will help to ensure medication deliveries are available for transport times.
5. Respond to all telephone, e-mail and general enquiries ensuring that appropriate messages are emailed, or action is taken, and referring to the relevant member of the medicine’s management team as necessary.
6. To implement administrative tasks in a thorough, logical and repeatable way.
7. To assist the line manager with administrative processes, providing cross cover and backup for other team members. Leading to the minimisation of overtime, sickness, cost to the Trust and wasting of resources, through operating the required systems.
8. Produce a wide variety of correspondence, reports, spreadsheets, forms, action plans etc. using Microsoft Office Applications along with data input and maintenance of a variety of records.
Please refer to JD for more information.
This advert closes on Friday 14 Mar 2025