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Job Views:
6
Posted:
24.04.2025
Expiry Date:
08.06.2025
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Job Description:
Closing date: 24-04-2025
Customer Team Leader Location: Westbridge Park, Sherborne, DT9 6AW Pay: £13.65 per hour Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: 3 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full, paid training provided. You can now apply for this role using your mobile device (no CV needed!)
You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
We’re looking for Customer Team Leaders to join our team at Co-op.
When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you’ll do
* Provide friendly and thoughtful service, managing the store and handling challenging situations
* Develop your team's capabilities through coaching and training, fostering an inclusive culture
* Ensure the store remains safe, legal, and fully operational
* Manage diligence checks and stock accuracy to enhance shopping experience
* Support your store manager by deputising and delivering HR processes
* Lead the introduction of new products and services, implementing change and encouraging feedback
* Build relationships and support local community initiatives
This job would suit people who have
* A genuine care for customers and members
* The ability to balance leading/supporting the team and working on the shop floor
* Great people skills and relationship-building abilities
* Strong organisational and problem-solving skills
* A desire to learn and develop leadership skills
* Flexibility to work various shifts
Why Co-op?
* Full, paid training and support for personal development
* 30% discount on Co-op products plus 10% on other brands
* A pension scheme with up to 10% employer contributions
* Wagestream app for early access to earnings
* 36 days of holiday (including bank holidays, pro rata for part-time)
* Virtual healthcare services for you and your family
* 24/7 employee assistance service
* Rotas shared three weeks in advance
* Cycle-to-work scheme
Building an inclusive workplace
We welcome applications from everyone and aim to build diverse teams. We support candidates with disabilities through reasonable adjustments and are part of the Disability Confident scheme. We will ask if you'd like to be considered under this scheme and if you need adjustments during the recruitment process.
For more info, visit jobs.coop.co.uk/apply-process and jobs.coop.co.uk/diversity-inclusion-wellbeing.
As part of the application, you’ll complete two online assessments (~20 mins).
We reserve the right to close the vacancy early. #J-18808-Ljbffr