Job title: Broker Claims Handler
Salary: £35,000
Location: Glasgow
PURPOSE OF ROLE
We're assisting a prominent insurance firm in hiring for a key role: Broker Claims Handler. This is an opportunity to join a company with a strong reputation in the industry. You will manage the end-to-end claims process, liaising with clients, insurers, and stakeholders, negotiating settlements, and provide expert advice. The role requires strong policy knowledge and the ability to resolve complex claims while maintaining excellent client and supplier relationships.
EXPERIENCE
Candidates should have at least 5 years of experience working in a claims department within a brokerage.
Managing commercial claims
Conducting client meetings and presentations
Negotiating claims settlements
Handling total loss claims
Resolving liability disputes
Managing and resolving client complaints
A strong understanding of policy wordings, particularly for core insurance classes (Commercial Combined, Property, and Liability)
RESPONSIBILITIES
Take full ownership of allocated claims, managing the entire claims process from start to finish. This includes challenging repudiated claims and providing supporting broking arguments.
Ensure t...