We are hiring
Coming Soon – Nomination Italy monbrand store opening in Braehead, Glasgow
Argento Contemporary Jewellery Ltd is delighted to announce that we are opening a Nomination Italy monobrand store.
Argento is one of the UK and Ireland's leading fashion jewellers. With over 20 years’ experience, we know what we’re talking about when it comes to jewellery! The first Argento store opened in Belfast in 1997 and has grown to have more than 23 stores throughout the UK and Ireland and a thriving website that offers worldwide delivery.
We are excited to announce that we are OPENING a new Nomination Italy mono-brand store in Braehead Shopping Centre, Glasgow in 2025.
We are currently seeking a pro-active, results-driven Assistant Store Manager to join the team in our new Nomination Italy monobrand store.
Contract: Permanent full-time role, 40 hours a week on a varied shift basis, including day, evening, and weekend shifts.
BENEFITS
* Generous employee discount (after 3 months service of 6-month probation)
* Target related store bonus scheme
* Auto-enrolment pension scheme
* Excellent training programmes including brand training
* Fantastic incentives throughout the year
* Fantastic opportunities to progress within the Company
Job Summary
Reporting to and working with the Store Manager, the Assistant Manager is responsible for leading and inspiring the team to sell; providing the highest level of service to the customer in a luxurious environment. Aligning with the Store Manager, to deliver expected excellence in store performance, store operations, and achieving our business goals. You may be required to become a keyholder, for which full training will be provided.
Responsibilities include:
* Acting as a role model for the team as an ambassador for the brand at all times
* Assist with coaching and motivating the team to achieve store targets; driving sales and footfall
* Optimise sales through effective customer service and selling techniques
* Providing exceptional customer service at all times
* Keyholder responsibilities, including opening and closing the store, cashing up and taking off tills, checking floats, completing safe drops, checking all systems are operational
* Review staffing rotas to ensure that staffing levels in all areas can meet expected service levels
* Deal with customer concerns in a professional, calm, efficient, and helpful manner
* Support the Store Manager with the day-to-day running of the store
* Ensure deliveries, stock transfers, and administration are completed within company guidelines
* Plan and implement shop merchandising, layout, and customer traffic flow to maximise sales, customer satisfaction, appearance, image, and ergonomics for customers
* Plan, forecast, and report on sales, costs, and business performance according to company requirements
* Banking responsibilities; reconcile daily sales
* Plan, prep, and manage stock takes and launch of sales
* Manage and motivate staff, train and develop staff according to company policies and procedures
* Promote a culture of development acting as a role model and coaching and developing the team to maximise individual potential
* Help and support the team to achieve and maintain the required standard of conduct and job performance
* Minimise stock loss by ensuring all company security policies and procedures are implemented correctly and followed
* Create and maintain a healthy and safe working environment for customers and staff ensuring the store is compliant with all health and safety regulations and company policies
THE INDIVIDUAL
Day to day, you will be working with the Manager in supporting, coaching, and motivating the team to achieve the store's targets, identifying and maximising opportunities, whilst setting the example in excellent customer service. You will be expected to have a strong retail floor presence, educating and influencing the store, so enjoying this environment is vital.
If you are a Supervisor looking for career progression or an Assistant Manager looking for a fresh challenge, then this could be the opportunity for you.
An ideal candidate will have:
* A minimum of 1+ years’ experience in supervisory/management in a high-volume store
* Previous experience with a leading brand or luxury retailer is preferred
* Experience of serving customers in a high footfall environment
* Experience in coaching and developing a large team, ideally in a similar retail environment
* Inspirational and motivational leadership style, experience in driving sales and profitability in store
* Experience within a KPI driven environment and understanding how to drive these for ongoing growth and success
* Ability to work with POS systems, Microsoft applications, and portable devices
* Experience in recruitment, onboarding, and training of all new team members
* Conducting performance reviews and upskilling the team
* Strong customer service and communication skills, both verbal and written
* Ability to provide constructive feedback to management
* Experience in executing company visual merchandising standards
* Passionate about jewellery and customer service
* Ability to work under pressure and prioritise tasks
* Effective communication skills with the ability to adapt style depending on the situation
* Well presented with a positive, pro-active, and professional approach
If you are looking for a new challenge and you thrive on inspiring a high-performing team to beat their targets and provide world-class service then we'd love to have you join us.
How to apply: Either send your CV and Cover Letter detailing how you meet the criteria, or visit our website to complete an application form.
Job Types: Full-time, Permanent
Pay: £25,000.00-£26,500.00 per year
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