The Money and Pensions Service (MaPS) brings together the free services previously delivered by the Money Advice Service, The Pensions Advisory Service and Pension Wise.We are an Arms-Length organisation, sponsored by the Department for Work and Pensions, with a joint commitment to ensuring that people have access and guidance to the information they need to make effective financial decisions over their lifetime.The Money & Debt Operations Team are responsible for the provision of free debt advice throughout England through the management of a portfolio of £75m (pa) contracts and grants with third party providers....The role
1. The effective management of a portfolio of contracts and grants (some in excess of £20m pa) across England, monitoring of these against budget and ensuring providers deliver against all business plan and strategic objectives including meeting forecast targets for helping customers.
2. To achieve high levels of supplier satisfaction with the standard of relationship management delivered by the delivery team.
3. To continually improve commissioned debt advice services by supporting the identification and leveraging of new opportunities to grow services to meet customer needs.
4. To ensure services deliver the best advice possible (at a time that is appropriate and convenient).
5. To support the commissioning value stream (the end-to-end business process for commissioning) for debt advice working within a mat...