Head of Retail Stores - South of England (London, South East, South West, M4 corridor)
City: London
Country/Region: GB
Application Deadline: 0
Divisional Retail Sales Manager – South of England
We are looking to hire an experienced head of retail/divisional retail sales manager to cover a large territory of c. 80 retail stores which are responsible for bringing in £multi-millions worth of revenue annually. We are seeking an exceptionally seasoned and credible retail leader to take charge of our highest revenue taking division. This pivotal role demands extensive experience and proven expertise to drive the business forwards.
In role, you’ll report in to the sales director and operate as a member of the sales leadership team, managing a team of regional managers across the division.
The role
You’ll be responsible for achieving revenue and profit targets in the division and contribute to the overall success of the cluster (UK and Ireland), while maintaining and delivering high standards of operational and visual excellence.
We are committed to developing world class sales execution and customer experience through high levels of people development, talent management and robust training. In doing this, you’ll lead, develop and execute sales excellence to drive revenue and increase KPI and broader commercial performance across all retail stores in the division. This role is field-based, with the territory encompassing all stores London and the wider South East; the South West and the M4 corridor. As a result, travel to stores is expected in-role.
What to expect from the role
1. Drive revenue and profit using data and business acumen skills:
* Review weekly sales performance and KPIs, looking for opportunities to improve excellence.
* Regularly review and manage divisional P+L, driving a culture of revenue driving and cost management, in particular payroll and productivity management.
* Business partner with key stakeholders to grow divisional performance e.g., merch, VM, training, HR.
* Have up to date strong knowledge of markets within division and report to SD for any factors impacting sales and propose & implement solutions.
* Look for property opportunities, relocations, refits, refreshes, closures reporting back to SD and PD with a business case if appropriate.
1. Act strategically whilst running day to day operations:
* Execute global, cluster and departmental strategy.
* Ability to generate and execute own divisional strategy using the above as a basis.
* Bring new initiatives and ideas to drive departmental objectives.
* Own and execute on the above and sponsor roles to fruition.
* Sponsor key departments to execute other departmental strategies and day to day operations.
* Ensure compliance of directives from head office and manage non-compliance accordingly.
2. Build talent and demonstrate excellent coaching, mentoring and leadership:
* Recruit, induct and train the very best talent for now and for future.
* Manage regional manager performance regularly and foster a healthy performance management culture coaching the regional managers through a balance of support and challenge.
* Ability to recognise talent, build succession plans.
The successful candidate
* Strong proficiency in retail operations.
* Strategic thinker.
* Self-motivated and driven by results.
* Structured, logical and organised in approach.
* Ability to effectively collaborate across multiple functions.
* Strong communication skills (written, verbal and interpersonal).
* Ability to prioritize and work under time pressure displaying pace and energy.
* Displays exceptional leadership, team management and influencing skills.
What can we offer you?
* A competitive salary with regular salary reviews.
* Choice of lunch on us, delivered to you whenever you are in the office with JustEat!
* Early finish Fridays (weekends with Pandora start every Friday at 3pm!).
* Hybrid working with Tuesdays, Wednesdays and Thursdays being office days and Mondays and Fridays WFH.
* 25 days annual leave (plus bank holidays).
* Buy/sell holiday options.
* Celebrate your birthday with a day off to celebrate!
* Pandora Perks: access our exclusive online platform provided by Reward Gateway, where you’ll have access to discounts on retail brands, cinema tickets, holidays, gym memberships and more.
* Wellness Hub: videos to help you lead a healthy lifestyle.
* Employee Assistance Programme: a completely confidential, free, counselling phone line open 24/7, all year round.
* Recognition programme: celebrate and share achievements with the wider business.
* At Pandora we love a party! Especially at Christmas, when you will receive an extra special gift.
If you are looking for a new challenge, come and craft the incredible with us!
Please understand that due to the large number of applications, we regret that only online applications can be considered. Please click apply to submit your application.
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