77 Diamonds Limited and our subsidiaries are a multi-award-winning e-commerce retailer supplying some of the world's finest diamond rings and jewellery to a diverse range of discerning customers, specialising in engagement rings, wedding bands, and fine diamond jewellery.
About the Role:
We're looking for a proactive Project Manager to join our growing team. This role is essential in driving the success of our scalability projects and ensuring our operations are optimised for growth. You’ll play a key role in translating business needs into actionable plans, overseeing execution, and collaborating across departments to bring projects to life.
Key Responsibilities:
* Define and scope scalability projects that align with business objectives.
* Map current processes and systems to identify opportunities for improvement.
* Oversee project progress and reporting from inception to delivery.
* Translate business needs into comprehensive projects and operational activities.
* Develop and maintain project documentation.
* Co-ordinate closely with the IT team to ensure successful project development and execution.
* Conduct User Acceptance Testing (UAT) with relevant business teams to ensure solutions meet user needs.
* Maintain regular communication with business units to align on short- and long-term goals.
* Manage multiple projects simultaneously, ensuring timely delivery and resource optimization.
* Identify and manage project issues, risks, and change requests.
* Provide regular updates and clear reporting to the Operations Manager and key stakeholders.
* Perform ad hoc duties to support evolving business needs.
Requirements:
* At least 2 years experience in project management, ideally in operations, systems, or process improvement.
* Strong analytical and problem-solving skills.
* Excellent communication and stakeholder management abilities.
* Experience using project tracking tools.
* Ability to manage multiple projects in a fast-paced environment.
* Detail-oriented, with excellent organizational skills.
* Experience with process mapping and user acceptance testing is a plus.