* Resolve customer complaints and issues in a timely and professional manner
* Transferring calls throughout the garden centre
* Answering customer queries at the customer service desk, over email or on the phone
* Using the email system, sticker machine and creating signage
* Using a till, providing customer exchanges and refunds
Excellent communication skills
* Friendly, Approachable & Patient
* Accountable and takes responsibility
* Attention to detail & Accuracy
* Able to work under pressure & prioritise tasks
* Good record keeping
* Good understanding of IT systems, Excellent user skills
Onsite car parking and staff discount for our Garden Centres and Restaurants as well as the Woodthorpe Leisure Park. If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.