Beauty Outlet Supervisor – Full Time 40 hours a week working 5 days out of 7. Will include days, evenings and weekends Key Responsibilities: Deliver Outstanding Customer Service: Ensure every customer receives a welcoming and helpful experience. Theft Prevention: Maintain vigilance to prevent theft through proactive customer engagement. Sales Improvement: Identify opportunities to increase sales and implement strategies to achieve this. Team Leadership: Motivate and guide staff to boost sales and provide excellent service. Store Merchandising: Regularly update merchandising to ensure the store is appealing and aligned with promotions. Stock Control: Maintain accurate knowledge of all stock, including stockroom and drawers. Ensure the shop floor is well-stocked. Delivery Processing: Efficiently process deliveries, ensuring all new stock is priced and excess stock is stored properly. Store Cleanliness: Maintain high standards of cleanliness throughout the store, including: Must have Supervisor or Managerial experience In the Absence of a Manager or Assistant Manager: Monitor staff punctuality, recording and reporting any lateness or sickness. Supervise staff performance and report to the manager as needed. Motivate and encourage the team to meet service and sales targets. Check and respond to emails as appropriate. Implement price changes and ensure store set-up aligns with targets. Effectively close down the store, including cleaning, cashing up, and pulling forward stock. Be proactive with stock management, promoting non-sellers to drive sales. Monitor cash control and resolve customer complaints