Application Analyst Job ID 195311 Posted 04-Dec-2024 Service line Advisory Segment Role type Full-time Areas of Interest Digital & Technology/Information Technology Location(s) Glasgow - Scotland - United Kingdom of Great Britain and Northern Ireland The Digital Business Operations team of CBRE Investment Accounting & Reporting Solutions is looking for a Senior Yardi Application Analyst to join us Do you have a lot of experience working as a Yardi Voyager Administrator? Do you want to work for one of the largest companies worldwide using the platform as a key member of the Commercial Product Team? Your main responsibilities will be: - Act as a subject matter expert of the Yardi Voyager Core, International and Commercial modules, and the database structure - Work together with the Business Analysts to ensure successful onboarding of new investment and users, or implementation of new functionality - Provide expert knowledge during system upgrades and other improvements - Deliver 3rd line support to end users of CBRE Yardi Voyager platforms using the in-house ticketing system - Prioritize and analyze received tickets - Understand and resolve complex issues raised by users - Participate in the change process by being a Change Manager - Liaise with internal and third-party service and software providers - Train and guide in-house 1st level support team members and end users - Participate in Yardi user groups What are we looking for? - Relevant university or college degree - Thorough understanding and expertise in Yardi Voyager (5 years minimum) - preferably in Property Management & Accounting in Europe. Experience with the Yardi Voyager Residential module is an advantage. - Good communication in English What can we offer? - Permanent position with competitive salary - Learning and developing opportunities - Working with thousands of users across Europe and Asia - A multicultural team within a rapidly growing business - Occasional European travel CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)