Business Administrator The Montefiore Private Hospital Full time Permanent The Montefiore Hospital are currently looking for an experienced Administrator to work in the Business office on a full time and permanent basis. This is a fantastic opportunity to join a dynamic team and have a great impact. As a Business Administrator you will ensure the provision and maintenance of an efficient hospital charging service within the hospital and undertake basic financial processes in accordance with procedures as required. Duties & Responsibilities: To ensure all billing is actioned promptly and accurately in line with Spire procedure identifying billing problems, placing billing alerts, suspending and clearing as required To follow up on billing queries liaising with Central Finance To establish and maintain excellent working relationships with internal and external stakeholders Always practice and maintain a high standard of confidentiality and exercise absolute discretion in the use of all patient/consultant/staff information Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies To call off daily and monthly reports and action them accordingly to specified work instructions Issue of imaging reports in a timely manner with strict adherence to information governance to ensure they are issued to the correct referring clinician Management of e-mails enquiries in a timely and professional manner To be flexible with working hours to suit the needs of the business and requirements of the business office To promote a friendly, professional and positive attitude at all times Who we are looking for: Excellent standard of education with demonstrable literacy and numeracy skills Someone who is highly organised and able to manage workload Experience of working in a similar in a position An excellent communicator and capable of delivering excellent customer service. Excellent computer skills and competent with Microsoft Office, Outlook and Excel packages Efficiently and accurately process financial and administrative transactions Ability to build and maintain effective working relationships, both internally and externally Confident telephone manner with the ability to communicate with a wide range of customers at all levels Contract type: Permanent, Full time Hours: 37.5 hours per week Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays (pro rata) Employer and employee contributory pension with flexible retirement options Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. For us, it's more than just treating patients; it's about looking after people. Closing date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.