ICT Support Technician
Required as soon as possible
37 hours per week, full-time
Permanent
Salary Grade 3, SCP7 – SCP11
£25,584 - £27,269 (FTE)
Rye Hills Academy is part of the North East Learning Trust and we are seeking to appoint an ICT Support Technician to join our dedicated and friendly team.
This appointment will be based at Rye Hills Academy where we have an exciting opportunity for you to join a school that has been on a journey of rapid improvement.
Rye Hills Academy is a mixed 11-16 comprehensive school with over 800 students from Redcar and the surrounding areas.
This role will support ICT service resources within our schools, including care and maintenance of computing, audio, visual, printing, and telephony equipment. This position will be based at Rye Hills Academy with the occasional need to report to other sites within the Trust to support emerging needs.
Our vision is simple and shared by all schools in the Trust: that every child experiences excellence every day.
We are committed to:
1. A vibrant learning community with enthusiastic and engaging students
2. A positive and caring ethos
3. An excellent learning environment and resources
4. A team of hardworking, dedicated and friendly staff where everyone is valued
We can offer:
1. National Terms and Conditions of Employment
2. Access to Local Government Pension Scheme
3. Generous holiday entitlement of 32 days, plus bank holidays (pro rata for part-time staff)
4. Up to 1 day paid leave for staff wellbeing
5. Lifestyle Savings including gym discount and a range of discounts from top retail brands
6. A comprehensive Employee Assistance Programme providing free confidential advice and a counselling service 24/7 365 days per year
The successful candidate will:
1. Have previous experience within an ICT support role
2. Have a demonstrable understanding of Windows-based environments
3. Be confident with all aspects of client-side operating systems, network drives/printers
4. Support the multi-discipline of differing systems and technology
5. Have good communication skills with a warm approachable manner
6. Be organised and have good record-keeping
7. Effectively time manage multiple open enquiries and resolve/record them as appropriate
8. Be flexible in their approach to work
9. Be a team player
Deadline: Monday 10th March 2025 (noon)
Interviews taking place week commencing 17th March 2025
#J-18808-Ljbffr