Job summary The Receptionist role is crucial to the day to day running of the practice. They are the first point of contact for our patients. The right candidate will have the ability to communicate effectively, good organisation skills and IT skills. Main duties of the job Main duties include, answering calls from patients for appointments, prescriptions and other general enquiries. Liaising between patient and clinician and other professionals. Completing admin on behalf of the GPs including making referrals etc. About us Here at Deerness Park, we are a big team who work across two sites. We have a big patient list size to look after who are at the heart of every decision that is made. The team consists of receptionists and secretary's, Healthcare assistants, Nurses, Nurse practitioners, GPS. Date posted 28 January 2025 Pay scheme Other Salary £11.44 an hour Contract Permanent Working pattern Part-time, Flexible working Reference number A0994-25-0017 Job locations Suffolk Street Hendon Sunderland Tyne & Wear SR2 8AD Job description Job responsibilities The role of the medical receptionist is vast and varied. The duties consist of making appointments for patients through a variety of channels. Communicating with patients on a day to day basis about upcoming appointments. Ordering prescriptions. Signposting, effectively, patients to the right clinician. Communicating on behalf of a patient to healthcare professionals. Scanning and coding inbound documents. Making referrals to other providers. The medical receptionist role is the face of the practice and the first point of contact for the patients, therefore you must be caring, empathetic and committed to providing the best service. Job description Job responsibilities The role of the medical receptionist is vast and varied. The duties consist of making appointments for patients through a variety of channels. Communicating with patients on a day to day basis about upcoming appointments. Ordering prescriptions. Signposting, effectively, patients to the right clinician. Communicating on behalf of a patient to healthcare professionals. Scanning and coding inbound documents. Making referrals to other providers. The medical receptionist role is the face of the practice and the first point of contact for the patients, therefore you must be caring, empathetic and committed to providing the best service. Person Specification Experience Essential Ability to work at pace with a large team. Ability to prioritise workload. Desirable Experience of working in a GP Practice or similar clinical setting Person Specification Experience Essential Ability to work at pace with a large team. Ability to prioritise workload. Desirable Experience of working in a GP Practice or similar clinical setting Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Deerness Park Medical Group Address Suffolk Street Hendon Sunderland Tyne & Wear SR2 8AD Employer's website https://www.deernesspark.co.uk/ (Opens in a new tab)