Working hours: 37 hours per week, Monday to Friday
Colchester Borough Homes (CBH) is a company set up by Colchester City Council to provide housing management and maintenance services to around 7,000 customers.
About the role:
We are looking for a new Community Housing Officer to join our Tenancy Services Team. You will manage a patch of around 650 properties providing generic housing services such as rent arrears prevention and recovery, community building, tenancy management and being a focal point and advocate for tenants and leaseholders.
You should have:
Housing management experience
Great communication and negotiation skills
ICT skills
A commitment to delivering the best possible customer service
Decision making skills and resilience
Benefits of the role include:
Local Government Pension Scheme with a 20.8 % employer contribution
Excellent training, development, and progression opportunities
Generous annual leave entitlement, 23 days annual leave (increasing to 26 days after 5 years’ service), plus bank and public holidays and two extra company holidays during the Christmas period.
The opportunity to buy up to another 5 days holiday, subject to conditions
Access to the Employee Assistance Programme
Employee Benefits Platform
Provision of a smartphone and laptop
Discounted gym member - corporate membership rate at Leisure World and the Northern Gateway.
1 Volunteering Day per year
Free Flu Jab
Agile Working at Colchester Borough Homes means having some flexibility about when, where and how we work to best meet the needs of our role and service area.
Other employee benefits include payment of a professional subscription, free yearly eye tests plus a contribution towards glasses for VDU use.
For further information please contact Richard Dowling Housing Manager 07508 451137
Interview date to be confirmed
Equality & Diversity Commitment
Colchester Borough Homes is an equal opportunities employer. As part of our continued commitment to Equality and Diversity, and to help ensure our workforce reflects the community we represent, we welcome applicants from all backgrounds, and applicants who have status as an individual with a physical or mental disability. We are a Disability Confident Employer and a Mindful Employer. We also hold accreditations for Working Well, Investors in People Gold status and we are members of the Armed Forces Covenant.
How to apply:
Step 1 – Read the advert, Job Accountability Statement and Person Specification
Step 2 – Click Apply online below where you will be redirected to our website and complete the application form in full, ensuring that you indicate how you meet the criteria contained within the Person Specification
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .