Administrator - Hybrid / London £25,000 - £28,000 per year The Role of Administrator - Hybrid: Support the Manager in onboarding new clients and maintaining existing client relationships. Conduct data input and company research for leads, maintaining records in their CRM tool. Attend client meetings, take notes, and follow up with clients. Manage the sales pipeline and assist with client approvals and onboarding. Liaise with Finance to track new clients through the procurement procedure. Process client renewals and follow up on outstanding invoices. Maintain filing systems and ensure effective communication with clients. Assist in drafting monthly newsletters and other communications. Support the delivery of tasks as per client requests. Ensure all processes are up to date and documented. Provide administrative support for the annual cycle of benchmarking. Supporting Events: Collaborate with the Events specialist and Manager to coordinate event logistics. Send invitations and manage dietary requirements for events. Assist with content creation and formatting for presentations. Support the organisation and coordination of conferences, mixers, and roundtables. Contribute to the work as Secretariat to their All Party Parliamentary Group. Assist with virtual event setup and planning. Supporting Marketing: Work with the Digital Marketing Manager to keep the website up to date. Support the creation and review of social media messaging. Collaborate with the team to produce infographics and draught social media posts. Manage the LinkedIn page and promote membership services. Coordinate social media posts and produce visual content. The Ideal Administrator - Hybrid: Awareness of Diversity and Inclusion, with a passion for the cause. Strong time management and prioritisation skills. Proactive, passionate, and a team player. Excellent written and verbal communication skills. Proficiency in PowerPoint and social media platforms. Strong interpersonal and customer service skills. Willingness to learn and grow with the organisation. Ability to multi-task and take accountability. Proficient in Microsoft Office suite and CRM tools. Flexibility to attend and support events outside regular working hours.