Introduction
Title: Aftermarket Sales Specialist
Area: Newcastle
Ref No.: TRG 2148
Salary: Market related TCTC available/negotiable
Start Date: As soon as possible
An opportunity for an experienced AFTERMARKET SALES SPECIALIST is required for permanent employment based in Newcastle.
The purpose of this position is to ensure the achievement of After Sales targets and objectives aligned with business objectives and GP targets. To ensure achievement of new business objectives, managing and expanding existing client base through personal performance and customer relationship management.
The individual in this role will be responsible for the following functions:
* The promotion of aftermarket services and value-added products in line with company targets and objectives to increase Revenue growth and profitability.
* Managing a positive Customer experience and satisfaction.
* Targeting and conversion of new Business accounts in the After Sales Department.
Duties & Responsibilities
* Promotion and selling of Aftermarket services, Parts, Accessories, Rental offerings, Service Contract offerings, Tyres, Driver Training, Load Testing and inhouse engineering.
* Overall responsibility to achieve sales, growth, and profitability targets in an assigned sales territory.
* Contact new and existing customers to discuss their needs, and to explain how these needs could be met (training etc).
* Visiting new customers to ensure safe operation of forklifts according to set standards and legal requirements by promoting Driver Training and load testing.
* Inform and resolve customers' questions about products, prices, availability, product uses and credit terms.
* Quote prices, credit terms and other specifications.
* Emphasise product features based on analyses of customer’s needs and on technical knowledge of product capabilities.
* Prepare sales contracts for orders obtained and submit orders for processing.
* Assist with resolution of debtor’s disputes and assist with cash collections.
Desired Experience & Qualification
* Experience and Training in similar Sales and Marketing orientated role.
* Relevant Technical skill within the Materials Handling Industry.
* Relevant knowledge of the Forklift products and value-added offerings.
* Proven and relevant experience within similar After Sales role.
* Relevant Technical qualification within industry.
* Grade 12 / Matric.
* Code EB / 8 driver’s licence.
* Newcastle residency required.
Package & Remuneration
Salary: Market related TCTC available/negotiable
Start Date: As soon as possible
Interested?
APPLICATION INSTRUCTIONS
* We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.
* Interested applications are requested to submit their updated CV’s (in Word.doc format) via email to therecruitmentguy @ outlook .com using Ref # 2148.
* Attach any relevant documentation that will support & enhance your application:
o (All) Tertiary and Secondary qualifications
o (Any) Relevant Professional Memberships / Partnerships
o (Any) Trade, Training and/or In-House certificates etc
o (Any) Relevant operating and/or vehicle / hardware / equipment licenses
o (All) Previous employment references and their contactable details.
* Correspondence is reserved for the shortlisted candidates who meet the minimum requirements.
* Should you not hear from us within 3 weeks of your application, please consider your application to be unsuccessful.
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