Job responsibilities To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team Processing referrals using the electronic referral system (ERS) and letters as requested Taking meeting minutes and sharing with relevant team. Typing letters, reports and associated documentation as required Managing all enquires in an effective manner and Managing all administrative queries as necessary Actioning all incoming email Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently Maintaining an accurate referrals database Accountable for inviting chronic disease patients for their reviews. Scanning of patient related documentation and attaching scanned documents to patients healthcare records Inputting data into the patients healthcare records as necessary Carrying out system searches as requested Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms The post holder will take instruction on a day to day basis from the Practice manager. However, the post-holder is expected to be self-directed and self-motivated using their own initiative and requiring minimum input from the Practice Manager. The Post-holders work is formally reviewed by annual appraisal Maintaining a clean, tidy, effective working area at all times Supporting all clinical staff with general administrative tasks as requested The post-holder must be proactive in forward planning, identifying and implementing improvements within and beyond their key result areas, anticipating and communicating future internal and external requirements.