Salary: £26,149 pa bonus up to £1,307 pa OTE Weekly Hours : 42.5 hours As the UKs leading vehicle rental specialists, we make a commitment to keep our customers mobile, thats what we do. As a Customer Service Agent, you expertly bring to life the Northgate experience, managing the needs of customers, colleagues and managers to ensure our vehicles are where we need them to be, when we need them to be there. Life as a Customer Service Agent with Northgate Vehicle Hire Our branches are busy, fast-paced places to be and, as a Customer Service Agent, you will be right at the very centre of it. Youre often the first point of contact for customers; so confidently delivering a great service with a smile is second nature. Where you really excel is in managing more than one task at a time - from sourcing vehicles so you can say yes to booking, resolving a customer rental query, administration of a customer account or overseeing the daily vehicle movements in and out of branch. You dont need any previous industry or vehicle rental administration experience to join our team (our proven induction training will take care of that) but youll need all of your customer service know-how, administration skill and most importantly your calm, can-do attitude (along with a Full UK or EU Driving Licence, of course) to get things done. As a Customer Service Agent with Northgate Vehicle Hire, we offer: Of course, a great basic salary, but theres much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but arent limited to) A fantastic quarterly bonus scheme (up to £1,307 pa OTE) 24 days annual leave rising to 26 days with service ( bank holidays) and an extra days leave to celebrate your birthday free life assurance well-being services (incl. 24/7 GP service, mental health support and physiotherapy Health Cash Plan, Dental Plan & Travel Insurance) exclusive colleague vehicle-leasing schemes pension & save-as-you-earn share scheme Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few We're excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach With over 60 branches nationwide, Northgate Vehicle Hire are the UKs go-to provider of light commercial vehicle rental solutions, partnering with some of the countrys most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most. And were also part of something bigger ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter.