Service Director for Integrated Community Services
Dorset HealthCare University NHS Foundation Trust
Are you an exceptional Operational Director who can play a lead role in developing our integrated community services in line with our values?
This is an opportunity to think bigger and lead by example, engaging with multiple stakeholders enabling change by shaping our vision and developing the delivery of shared services putting people at the center of everything we do to deliver improved outcomes for patients.
You will lead our integrated community services portfolio which includes the full range of community services to support people within their homes, community hospitals, integrated urgent care services and specialist community services.
The Service Director will take a strategic lead on multi-agency working with a range of partners to shape and deliver the out of hospital service offer in Dorset.
Partnership working will be imperative to deliver innovative models of integrated care and support that harness the strengths of local communities and focus on the needs of our patients, whilst understanding the wider responsibilities and accountability to the Trust.
Main duties of the job
Working with as part of an Operations Management Team, this post is one of three key leaders with operational management and leadership responsibilities for all Trust services and will be responsible for:
* The delivery of quality services around the core dimensions of safety, effectiveness and patient experience.
* The development of strategic plans in line with overall Trust strategy.
* The performance Management of all services in line with local and national performance targets and standards.
* Ensuring clinical engagement, taking responsibility for clinical governance, safety and risk management.
* Taking a commercial and business approach to services which recognises and adapts the needs of our customers.
* Providing leadership, support and advice to managers and staff.
* Delivering consistently high quality, responsive and cost-effective services.
Person Specification
Knowledge, Skills and Experience
* Relevant professional or management qualifications at Master's degree level or demonstrable equivalent level or experience
* Experience of working at a senior level leading integrated community health service; demonstrating a record achievement in managing services well
* Extensive understanding of regulations and law relating to health care provision and settings, specifically NHS Improvement and the Care Quality Commission
* The ability to critically appraise and develop new concepts and actively pursue ways of improving service delivery
* Experience of managing services at a very senior management level
Commitment to Service Excellence
* Proven ability to develop a culture that improves quality
* Up-to-date knowledge of modern service delivery
* Demonstrable practice of creating a climate of performance delivery and accountability
* Demonstrable decision-making skills including evaluation of decisions
Future Focus
* The ability to shape and articulate the future of services
* Commercial focus and an understanding of the business requirements of the Trust
* Evidence of building relationships and partnerships which recognise interdependency and contribute to service and Trust objectives
* Evidence of aligning people, structures, systems and processes to secure goals within the overall context of Trust policy
Management Behaviours
* Effective workload management and deployment of staff - ensuring that members of staff are fulfilling all the requirements of their job
* Individual performance management - monitoring and addressing issues relating to performance, behaviour and attitude of employees
Finance/Resources
* Significant expertise in Finance, HR and general management requiring advanced theoretical and practical knowledge of a range of work procedures and practice
Information Technology/Resources
* The ability to write and present high quality reports
Personal Qualities/Attributes
* Demonstrable understanding of the concept of collective leadership and how it will work within and across directorates to achieve Trust objectives
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Dorset HealthCare University NHS Foundation Trust
Address
4-6 Nuffield Road, Nuffield Industrial Estate
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