Operations Performance Analyst
Apply locations: Stafford, United Kingdom; Chelmsford, United Kingdom
Time Type: Full time
Posted on: Posted Today
Job Requisition ID: 332327
Primary Details
Operations Performance Analyst
Stafford or Chelmsford
Permanent (Hybrid)
At QBE, our purpose is to enable a more resilient future.
We are an international insurer and reinsurer with a local presence in 27 countries.
The opportunity
We're looking for an experienced Operations Performance Analyst to join our Operations Performance Improvement team on a full time, permanent basis. This role is pivotal in driving the success of the Operations team by delivering impactful reporting and insights that support strategic goals.
Your new role
As part of the Operations Performance Improvement team, you’ll create dynamic visual reports, uncover valuable insights, and offer actionable recommendations that will shape decisions and inspire positive change across the organization.
Main responsibilities:
* Proactively engage with various stakeholders to understand business needs to design and create visually compelling reports and dashboards using company standards.
* Support and resolve data and report issues.
* Manage deadlines across BAU and project activities.
* Maintain adequate documentation of all data, reports, and processes.
* Actively undertake personal development to ensure up to date knowledge and skills, develop own knowledge of standard procedures and processes.
About You
You'll have experience in translating data into actionable insights and a deep understanding of relational databases and business intelligence development in the insurance or financial services sector. A background in insurance industry, along with familiarity in advanced analytics using Python or R, is highly desirable, as is experience with Workday in a People Analytics role.
Skills you'll need:
* Analytical mindset.
* Proficiency in data visualisation tools like PowerBI, Qlikview, Tableau, and systems knowledge in SAS, SQL, and Access.
* Ability to communicate effectively with tech and non-tech teams.
* Strong planning skills.
* Advanced in Microsoft Excel, experience in SQL.
Why QBE? At My Best
At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people.
QBE Awards
Some of the awards QBE is proud to have won include:
* AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
* Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer
* UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year
* Working Dads Employer Awards 2023 Winner: Parental Policies Award
* Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employer
Inclusion of Diversity
We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.
Accessibility
Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware.
What next?
If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.
We believe this is our moment – what if it was yours too?
APPLY NOW and let’s make it happen!
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
About Us
We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employ a team of around 13,000 people in 27 countries around the world.
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