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Product Genius Wanted
Location: Hamilton
Brand: BMW
Are you a tech fanatic with a passion for cars?
Can you provide excellent customer service?
If yes, you could be our next Park’s Product Genius
As a Product Genius, you will use your expert knowledge to engage and excite customers as the first point of contact at the dealership. Your passion for the product and brand, combined with outstanding customer service skills, will set you on the path to success.
Training
At our core, we are a family-run business. We are committed to providing you with all the support and training needed to kick-start and thrive in your career at Park’s. Upon starting, you will receive manufacturer-accredited training and certification from one or more of the 25 world-class brands we represent. We believe that with the right training and support, you can achieve anything. Don’t just take our word for it—see what our team has to say.
Responsibilities
* Understand all products within your dealership and from our partner manufacturers.
* Keep dealership staff updated with the latest product information.
* Assist customers using your product knowledge in a non-pressured environment—this is not sales, you’re a genius!
* Support marketing activities by taking vehicle imagery and utilizing digital and social media platforms.
* Share your expertise with customers using resources like our Citnow digital vehicle videos.
* Direct interested customers to the Sales team.
* Plan and deliver engaging test drive experiences, providing full vehicle insights.
* Assist with customer handovers, demonstrating vehicle features.
Skills Needed
* Confident and engaging personality, able to put people at ease.
* Passion for automotive technology and eagerness to stay updated with latest trends.
* Team player.
* Excellent communication skills.
* Supportive and helpful attitude.
* Competent IT skills.
* Full Driver’s License or willingness to obtain one.
Career Progression
At Park’s, your career path is yours to shape. We provide support and encouragement for progression within our group.
Why Park’s?
Established in 1971, Park’s is Scotland’s leading independent motor group, proud of exceeding customer expectations with unparalleled service. We operate a portfolio of 25 top UK car brands across 67 outlets in Scotland and England.
Perks
* Competitive salary and bonus scheme.
* 5-day workweek with various shifts and part-time options.
* Up to 30 days holiday.
* Fully funded manufacturer training and travel.
* Discounted servicing for you and your family.
* Contributory pension scheme.
* Refer-a-friend scheme earning up to £1000+ annually.
* Discounts on new and used cars.
* Subsidized car leasing scheme for you and your family.
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