Job Summary
We are seeking a highly skilled Field Service Technician to join our team at Finning International. As a Field Service Technician, you will be responsible for providing exceptional service and support to our customers by diagnosing and repairing their Caterpillar products.
About the Role
This is an exciting opportunity to work with a global leader in the heavy equipment industry. You will have the chance to develop your skills and expertise as a Field Service Technician, working on a variety of construction and static machines.
Responsibilities
* Diagnose and repair Caterpillar products at customer sites
* Provide excellent customer service and support
* Work collaboratively with our Branch team to plan and schedule jobs
* Maintain accurate records and reports of job activities and customer interactions
* Contribute to the development and implementation of process improvements
Requirements
To be successful in this role, you will need:
* A strong background in mechanical or electrical engineering, preferably with experience in field service or maintenance
* Excellent problem-solving and diagnostic skills
* Ability to work independently and as part of a team
* Strong communication and interpersonal skills
* Valid LDV driving license
What We Offer
We offer a competitive salary range of $70,000 - $90,000 per annum, plus benefits including 25 days holiday, company pension scheme, healthcare, and flexible benefits package.
Company Overview
Finning International is a global leader in the heavy equipment industry, providing sales, parts, and service support to our customers worldwide. Our commitment to innovation, quality, and customer satisfaction has earned us a reputation as a trusted partner in the industry.