What’s the secret ingredient behind our café’s big breakfast? Or our terrifically toasted teacake? Beyond fresh ingredients, it’s the care of our Back of House team, of course. They prepare food, keep our kitchens clean, and deliver the consistent quality our customers know and love. As a member of this team and someone who’s dedicated to great service, you’ll make sure every dish lives up to the promise of our menu, all while keeping our kitchen clean and tidy as you go. It’s an essential and varied role, where your work helps to make every day a little better. In return for all you do, we’ll offer you plenty of support, bags of career choice, flexible working options, and so much more. Ultimately, it all adds up to a career where you can do good and feel good. Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role’s key responsibilities and measures: Keeping kitchen equipment and utensils clean and tidy. Serving customers quickly, efficiently and with care. Following food safety and hygiene regulations while keeping daily records. Practising first in, first out (FIFO) stock rotation to keep our food fresh. Accepting deliveries and handling the safe storage of food. Being aware of (and following) all operational policies and procedures. Preparing, cooking, and serving food according to our cafés Making sure we maintain our standards and all food products are available. Knowing our café’s menu inside and out and serving food exactly as it’s intended. Resolving customer complaints and passing on information to the Café Manager. Staying up to date with business communications and exciting new initiatives. A commitment to excellent customer service. Knowledge of Health and Safety standards. The ability to work efficiently and maintain a clean environment. Personal Comfortable working in a team. Great communicator with a proactive attitude. Ability to multitask and work well under pressure. Confident using your initiative to improve ways of working. Good at planning and keeping things organised.