Job responsibilities Job Summary: To provide secretarial support for the Federation GPs and wider team liaising with primary and secondary care providers and patients as necessary. Primary Duties and Responsibilities: Dealing with general correspondence including customary secretarial duties including: - Referral letters Correspondence from insurance companies/solicitors requesting patient information Any other letters generated by the Federation Audio typing of templates, letters and other documents. Processing telephone enquiries from Practice staff, patients, hospital staff and other outside Agencies. Liaising with patients and making appointments using the NHS e-referral service. Liaising with primary and secondary care providers as appropriate. Process any Subject Access requests and maintain protocol within the practice. Undertake administration duties as necessary. Prepare documentation for any clinical meetings and attending relevant part of meeting. Ensure records are kept neat and tidy and in good general repair. Support the reception team as required.