Saica Group Newry And Mourne, Northern Ireland, United Kingdom
Customer Services Administrator
An opportunity has arisen to recruit a Customer Service Administrator. This position will be on a Full Time Temporary Basis.
Main Responsibilities:
* Managing a number of customer accounts within the department.
* Ordering, delivery and stock management of all components for each account.
* Interpreting and reviewing customer forecasts and requirements to ensure customer demands are fully met, whilst minimising cost.
* Co-ordinating and processing new product developments from conception to approval/order stage.
* Communicating with customers by various methods, ensuring at all times that high standards of customer service are met.
* Liaison with all internal departments, as well as External Sales, Technical Reps, suppliers and finance service centre.
* Ad hoc duties such as project work, processing complaints, resolving invoice queries, etc.
MINIMUM REQUIREMENTS:
Skills Required:
* Excellent interpersonal skills and an ability to communicate at all levels.
* Ability to work as part of a team, in a busy office, working to tight deadlines.
* Good organisational skills and an ability to prioritise workload.
* Excellent IT skills – including MS Office. Excellent communication and interpersonal skills are also essential, in addition to exceptional administrative skills. Numeracy, tenacity and resourcefulness skills are also required.
* We have recently implemented SAP in Customer services therefore previous working knowledge of SAP would be advantageous.
Applications: If you believe you have the necessary skills and attributes please forward your CV and Supporting letter of application to:
Sean McCombe, Saica Pack Warrenpoint, Newry Road, Warrenpoint, Co. Down, BT34 3LB
SAICA is an Equal Opportunities employer and welcomes applications from any suitably qualified candidate.
Seniority Level
Associate
Employment Type
Full-time
Job Function
Customer Service
Industries
Paper & Forest Products
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