Role: 2nd Line Support Engineer
Salary: GBP30,000 - GBP35,000 per annum, plus company benefits
Location: Northampton (on-site working)
As an accomplished 2nd Line Engineer, you will be responsible for providing 2nd line support to customers as part of a large service desk team. You will ensure that you provide support to customers and provide solutions to 2nd line issues.
Skills & experience required:
* Excellent 2nd line IT/technical support experience
* All round general experience of supporting a broad range of enterprise technologies and applications including Windows Server, Active Directory, Exchange, O365, Cloud, Storage, Microsoft, Networks etc.
* Good knowledge of Windows desktop operating systems
* Previous experience of supporting Microsoft stack technologies
* Experience of working for IT Service/MSP organisations
* CCNA certification would be ideal/or admin certs (AZ-104)
Please be aware that this role will be on-site during your probation period and will then move to a hybrid working model thereafter. It is vital that you are local to the Northampton area due to the requirement of being onsite.
If you would like to join a rapidly growing tech solutions business and take your IT Support career to the next level, please submit your application to Jackie Dean at Jumar for consideration.
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