RELIEF PORTER/CONCIERGE ROLE - CENTRAL LONDON - £29,400pa - 35 HOURS PW
All potential candidates should read through the following details of this job with care before making an application.
Dove & Hawk are working in partnership with a high end residential Property Management firm in Central London. They are currently in the process of adding a full-time, permanent Relief Porter/Concierge to the team in order to provide holiday and absence cover across the Prime Central London portfolio. This role would suit someone who has at least a years' prior experience working in a Residential Concierge/Hospitality role:
Duties/Functions of the role:
* Meeting and greeting residents and their guests on arrival.
* Attending to residents and visitors’ needs and wants within reasonable expectations.
* Opening doors, carry parcels and suitcases.
* Assisting management with maintaining records and daily administration.
* Reporting any Health and Safety concerns to the General Manager and Deputy Manager.
* Checking vacant flats on a weekly basis, part of this will include running the taps and appliances, checking for leaks and any other potential problems, taking meter readings, noting maintenance issues.
* Ensuring timely communication with residents, contractors and management via email/ phone.
* Performing daily/weekly/monthly building checks.
* Communal key/ apartments key and parcel management.
* Carrying out basic DIY as and when required, this may include changing light bulbs or fuses for example.
* Overseeing tradesmen working on site.
* Maintaining a high level of security measures at the property.
Requirements of the role:
* At least 1+ years' experience working as a Residential Concierge or within Hospitality as a Porter
* Flexibility to cover 35 hours per week over multiple Central London site.
* Passion for Customer Service
* Excellent written and verbal communication skills
* Good level of computer skills including Microsoft Word and Outlook
* Good understanding of how to build and maintain strong working relationships.
Salary Budgets: £29,400pa, IOSH, Mental Health & First Aid Training funded
Required Hours: 35 hours per week on Shift Patterns, covering holidays and absences given 1 month in advance (day and night shifts).
If you are an experienced Concierge who is looking to join a business who invest and promote from within; then apply for this role immediately, or contact Matthew Squirrell at Dove & Hawk remembering to quote vacancy reference: 10748.