Job summary WE ARE SEEKING AN ENTHUSIASTIC, ORGANISED AND MOTIVATED ADMINISTRATOR TO JOIN OUR EXISTING FRIENDLY TEAM. Main duties of the job You will be required to undertake a variety of administrative tasks, which will include providing clerical support to clinical staff and other members of the Practice team. About us Drayton Medical Practice has been caring for the people of Market Drayton and the surrounding area since 1968. We have an average list size of over 17,900 patients and offer a wide range of facilities and skills while maintaining the traditional values of family medicine. In 2005 we moved to purpose built premises that offer scope for future expansion of both services and the practice team. In addition to being a training practice for GP trainees, we also provide placements for student Doctors, Physician Associates and Nurses. Trainees are well supported by all members of the practice team. Other community services located within the premises and with whom we have good links include Physiotherapy, Dental, District Nurses, Midwives and Health Visitors. We are a partner practice of Our Health Partnership, a GP partnership of 34 practices with 43 surgeries. 176 GP partners and circa 80 salaried GPs in Our Health Partnership serving around 300,000 patients in Birmingham, Sutton Coldfield, Wolverhampton, Solihull and Shropshire. Our Health Partnership was set up by local GPs who are passionate about providing high quality primary care and using their time and skills effectively to benefit patients. We are a member practice of North Shropshire Primary Care Network (PCN), a network of GP practices covering Oswestry, Ellesmere, Whitchurch, Wem, Prees, Hodnet and Market Drayton. Date posted 20 January 2025 Pay scheme Other Salary £11.44 an hour Contract Permanent Working pattern Full-time, Part-time Reference number A5062-25-0001 Job locations Maer Lane Market Drayton Shropshire TF9 3AL Job description Job responsibilities Key responsibilities will include but are not limited to the following: Processing and distributing incoming (and outgoing) mail Scanning and attaching correspondence Computer data entry; processing and recording information in accordance with practice procedures Answering incoming telephone calls, transferring calls or dealing with request appropriately Meeting performance targets for speed, efficiency and quality when responding to patient and staff requests The ability to work under pressure, prioritise your workload whilst maintaining accuracy and confidentiality is essential in this role. Job description Job responsibilities Key responsibilities will include but are not limited to the following: Processing and distributing incoming (and outgoing) mail Scanning and attaching correspondence Computer data entry; processing and recording information in accordance with practice procedures Answering incoming telephone calls, transferring calls or dealing with request appropriately Meeting performance targets for speed, efficiency and quality when responding to patient and staff requests The ability to work under pressure, prioritise your workload whilst maintaining accuracy and confidentiality is essential in this role. Person Specification Experience Essential Experience of administrative duties Desirable Experience of working with the general public Experience of working in a healthcare setting Skills Essential Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving and analytical skills Ability to follow policy and procedure Desirable EMIS/SystmOne/Vision user skills Qualifications Essential Educated to GCSE level or equivalent Desirable GCSE Mathematics and English (C or above) Person Specification Experience Essential Experience of administrative duties Desirable Experience of working with the general public Experience of working in a healthcare setting Skills Essential Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving and analytical skills Ability to follow policy and procedure Desirable EMIS/SystmOne/Vision user skills Qualifications Essential Educated to GCSE level or equivalent Desirable GCSE Mathematics and English (C or above) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Drayton Medical Practice Address Maer Lane Market Drayton Shropshire TF9 3AL Employer's website https://www.draytonmedicalpractice.nhs.uk/ (Opens in a new tab)