Medical Secretary - Hearing Services Centre
NHS AfC: Band 4
Sandwell & West Birmingham NHS Trust is a friendly, integrated healthcare provider focused on improving the life chances and health outcomes of our diverse population.
We have three strategic objectives:
1. People: To cultivate and sustain happy, productive and engaged staff;
2. Patients: To be good or outstanding at everything we do;
3. Population: To work seamlessly with partners to improve lives;
We run services from Sandwell, City and Rowley Regis Hospitals, Birmingham & Midland Eye Centre, Birmingham Treatment Centre, the Lyng and Leasowes Intermediate Care Centre. Our GP practices and community teams provide care in schools, healthcare centres and at home.
The Audiology department at SWB provides a comprehensive audiology service to both adults and children in Birmingham and Sandwell. The secretarial team provides a service to our Consultant Paediatricians, ENT Colleagues, Clinical Scientists and Audiologists leading clinics. The role may include providing secretarial support to managerial staff within Audiology.
The post is part time working 24 hours per week over 4 days.
Main duties of the job
1. Provide a comprehensive secretarial service to the Audiology department across Sandwell and West Birmingham sites, supporting Consultants in ENT and Paediatrics, Clinical Scientists in Audiology and Audiologists.
2. The post holder will be responsible for producing clinical letters and reports as well as taking minutes in meetings.
3. Ensure clinical letters are accurate and sent out in a timely manner, planning the workload appropriately to allow for any annual leave.
4. Maintain medical records by accurate filing of results, correspondence and associated documentation and to ensure all relevant documentation is available for the clinicians at the time of consultation with patients.
5. Provide a point of contact for patients with telephone queries on behalf of the ENT/paediatric team, using judgement to establish the validity and priority of the contact and taking advice and appropriate action as necessary.
Person specification
Qualifications
* RSA III Typing/Word Processing or equivalent
* GCSE English or equivalent (Grade A – C)
* ECDL
Experience
* Experience of audio typing
* Experience with use of Microsoft systems
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
#J-18808-Ljbffr