Job summary: Responsibility for the smooth, efficient and profitable running of the practice, and maintaining a happy and committed team. Also keeping the partners abreast of forthcoming changes in the NHS and giving them options for responding to change. Personnel and training Managing the administrative staff and non-clinical management of nursing staff, including securing funding and taking lead responsibility in staff appraisal and in organising recruitment selection and training. Ensuring contracts of employment are provided to all staff and that all relevant employment legislation is followed. Ensuring the practices employment policies and procedures are comprehensive and up to date. Finance and profitability Responsibility for the bookkeeping, petty cash and other financial aspects of the practice including payroll and NHS pension scheme arrangements Ensuring that all income and expenditure due to or made by the practice is received or recorded in the accounts of the practice and preparing financial reports for the partners. Information technology Responsibility for the computer system including organising any maintenance and developments to the system. Ensuring compliance with Data Protection legislation. Patient services Implementing and maintaining systems to receive patient enquiries and suggestions including oversight of the practice based complaints procedure in conjunction with the relevant partner. Reviewing and updating the practice information leaflet/website, practice publicity and health education material. Future planning Preparing a practice business plan, annual report and practice aims and objectives as required by the partners Keeping abreast of developments within the NHS that might impinge on the practice or individual partners and offering options for consideration by the partners.